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Patient Portal

Your First Visit & What to Expect...

On your first scheduled visit you can expect to under go a thorough an evaluation and history while we look past the symptoms of your pain and determine the underlying cause of it.​

Under normal circumstances, you will also receive the beginning of your physical therapy that day.​

For that reason, please wear loose-fitting / comfortable clothing.​ Bring with you a list of any prescribed or over-the-counter medication you take regularly.

We take most major insurance health plans
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Self pay option is available (at a discounted rate).

If you don’t see your insurance on the list, please call us as we may be on a plan as an out of network provider.​

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* By clicking the link, you will be taken to our online billing portal www.payments.webpt.com

  • What should I wear to my first appointment?
    Comfortable work out clothing or loose-fitting clothes are best. Clothing that allows you to expose the skin in the area being treated is preferred, but not required. During the evaluation and follow up visits, the therapist will often need to access your skin, muscles, and joints around the area that you are attending physical therapy for to determine what is problem is and treat it effectively.
  • How long does each visit take?
    Normally, appointments are usually between 45-60 minutes, but can last up to 90 minutes in certain conditions.
  • How is Balanced Physical Therapy + Wellness different than other physical therapy clinics?
    Balanced Physical Therapy provides in person, one on one care for all your treatment sessions. All treatment sessions are provided by a licensed physical therapist or a licensed physical therapy assistant with extensive knowledge of movement disorders. We provide individualized compassionate care to return you to your prior level of function.
  • Are there any new patient forms that I need to complete prior to my first visit?
    Yes, some forms will need to be completed prior to first visit. They can be filled out in the office or emailed out prior to your first visit.
  • What should I expect on my first visit?
    On your first visit a licensed physical therapist will go over your medical history and screen your injury/ailment. The physical therapist will take baseline measurements of your strength, flexibility, and mobility to better determine a personalized plan of care with you. Often a brief treatment will also be provided on the first visit, and a home exercise plan will be developed when appropriate.
  • Is physical therapy painful?
    At Balanced Physical Therapy, our physical therapists work with you to mitigate your pain. Often the goal of physical therapy is to alleviate discomfort and improve function. Our licensed physical therapist staff will continuously check in to monitor your pain during each session to minimize unwarranted discomfort.
  • How is my progress measured?
    At Balanced Physical Therapy our physical therapists measure your baseline function at the start of care during your evaluation. Additionally, you will fill out a subjective questionnaire regarding your current function with activities of daily living. During subsequent visits, our therapy staff will monitor and assess your progress with activities during treatment sessions and provide regular feedback to you. Midway through your plan of care, the physical therapist will often re-evaluate your function, update your physical therapy goals, and provide a progress note to your referring physician. At the end of care, your physical therapist will re-assess your function, check your progress with your activities of daily living, and provide a note to your referring physician with your updated functional status.
  • What if I do not have insurance?
    For patients that do not have insurance, we offer a discounted self-pay rate, due at the time of service.
  • How often will I come to physical therapy?
    Each injury is different, and each person’s health history is unique. Typically, patients are in physical therapy for 1-2 months to regain function and return to their prior activities safely. Depending on severity of the disorder, a patient can expect to be seen 1-3 visits a week in the clinic to regain their function while simultaneously doing a personalized home exercise plan. For example, typical sprain and strains may take 4-6 weeks while post-surgical procedures may take 2-3 months to rehab. At BPT, your physical therapist will work with your individual schedule to accommodate a plan that will facilitate healing and independence.
  • What will I do after physical therapy?
    Ultimately, the goal of physical therapy is to return you to normal day to day activities, recreation, or sport independently. Our physical therapist will design a home exercise plan to fit your needs to do independently at home, or in the gym, to safely maintain your gains from physical therapy.
  • Will my insurance cover physical therapy?
    Balanced Physical Therapy takes most insurances, our office will contact your insurance company and get a breakdown of your benefits based on your individual policy prior to your first visit.
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